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Knowledgebase: Email Questions
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My child can send emails, but can't receive emails. What do I do?
Posted by CEN Support - Ken on 17 July 2007 11:04 PM
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If your child can send email, but is not receiving email, please submitt a support ticket with the subject 'Can't Receive Email', and please inlcude your child's email address or username, and we can correct the problem. You can submit a ticket to support through this support website (www.tukisupport.com), or by sending an email to support@tuki.com. Once we receive your request, the problem should be resolved in less than 24 hours. Children's Educational NetworkTM ... Committed to Protection through Education! | |
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