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Knowledgebase: Internet Protection Module
Not all of my Windows Users appear in the IPM 'Select Windows Account' list. What do I do?
Posted by CEN Support - Ken on 24 July 2007 06:47 PM

If any of your Windows User account names contain a special character, such as '!', '@', '#', '$', or '&', the accounts that should appear below that name will not be recognized.

This problem has been corrected in our version 10.1.4, released on 9/17/2007.  If you are getting this error, please re-install the browser from our Parent Administration Center at childrenseducationalnetwork.com and select Parent Log-In.  Log in with your username and password and then click on Download Center and follow the instructions to re-install.

Children's Educational NetworkTM ... Committed to Protection through Education!

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